Returns & Refunds Policy
Returns and Refunds Policy
Q1: Are original paintings and custom-made products returnable? A1: No, all original paintings and custom-made products are non-returnable. Due to the expense involved in creating custom products, we are unable to accept any returns. The Certificate of Authenticity for original paintings clearly states that no refunds are available.
Q2: What products are custom-made and non-returnable? A2: The following products are custom-made after purchase and are not returnable:
- Prints on Paper
- Paper Car Prints
- Canvas Prints
- Canvas Car Prints
- Artist Embellished Prints on Canvas
- Dresses
- Hoodies
- T-Shirts
- Cell Phone Cases
- Hats
- Mugs
- Pillows
- Towels
Q3: What are the return policies for products made by licensees of the artist's work? A3: Here are the return policies for products made by our licensees:
- Scarves and Wraps - FRAAS: Return Policy
- https://us.fraas.com/pages/faq
- Blankets and Hats - BIG LOViE: Return Policy
- https://biglovie.com/pages/exchanges-returns
- Pet Store Accessories - Axel Roze Pets: Return Policy
- https://axelrozepets.com/pages/faq
- Candles - Kromara: Return Policy
- https://kromara.com/orders-returns/
Contact Us Jumper Maybach welcomes your questions or comments regarding the above terms: Jumper Maybach LLC 1907 Sabine St., Suite 156 Houston, TX 77007, United States Email: sales@jumpermaybach.com Phone: (832) 523-4249
Updated: 2/21/2025